1 in 5 Managers Say Gen Z Is Unprofessional—Is This Fair or Flawed?

Published 5 months ago6 minute read
Owobu Maureen
Owobu Maureen
1 in 5 Managers Say Gen Z Is Unprofessional—Is This Fair or Flawed?

The Rising Discomfort: Why Employers Are Pushing Back

It’s a Monday morning, and you’re a recent Gen Z graduate, seated at your desk with a triple-shot espresso and a Slack channel buzzing in your peripheral vision.

You’re juggling deadlines, expectations, and the pressure to “act professional”—whatever that means in a world where jobs are remote, dress codes are dead, and productivity tools multiply faster than emails.

But while you're giving it your all, on the other side of the HR wall, a quiet storm is brewing.

According to a 2024 survey of 966 business leaders published by theVisual Capitalist, a worrying shift is unfolding in how employers perceive the youngest cohort in the workforce. One in five managers now describe Gen Z workers as “unprofessional.”

Nearly six in ten companies have fired a recent college graduate within the past year, with 79% placing them on performance improvement plans (PIPs) before the final decision was made.

Photo Credit: Visual Capitalist

This isn’t just an American or European issue. Nigerian employers echo similar sentiments.If you’re a Gen Z professional, this isn’t just data—it’s a growing suspicion that no matter how hard you work, you’re being watched through a lens of doubt.

But is Gen Z truly unprepared for the world of work, or is the workplace itself overdue for a reckoning?

Gen Z vs The Workplace: A Cultural Mismatch?

Gen Z—born roughly between 1997 and 2012—is the most educated, digitally connected, and diverse generation in modern history.

They’ve grown up amid global recessions, racial reckonings, a climate crisis, and a pandemic that derailed their academic, social, and professional beginnings. They’ve survived trauma with memes, resilience with activism, and remote learning with Wi-Fi battles.

They bring creativity, purpose, and digital fluency to the workplace.But they also bring questions—lots of them. “Why should I work 9-5 when the output matters more than hours?”“Why is mental health still treated as weakness?”“Why should I stay loyal to a job that doesn’t align with my values?”

But employers, many from older generations, see something different.

According to the same survey, business leaders say:

  • 50% cited a lack of initiative

  • 39% pointed to poor communication skills

  • 38% complained of difficulty receiving feedback

  • 20% reported lateness as a consistent issue

  • 19% observed inappropriate language in professional settings

To older managers, particularly Gen Xers and Boomers, workplace success is synonymous with structure, deference, and performance under pressure.

Many grew up with no “mental health days” or open-plan offices. Feedback was a one-way street, and career loyalty was rewarded with pensions.

Now they’re managing a generation that challenges hierarchy, embraces fluid identities, prefers Slack over emails, and wants feedback to be constructive, not commanding.

The workplace has changed, physically, digitally, socially, but the values driving it haven’t evolved at the same pace.

The result? A culture clash that runs deeper than generational quirks. It’s not just different habits. It’s different definitions of work itself.

Are the Kids Alright, or Are the Systems Broken?

Photo Credit: Image Fx

Let’s move beyond vibes and into structure.

It’s easy to blame Gen Z for struggling, but such criticism rarely examines the system they’re entering.

The truth is that many young workers are woefully underprepared, and not because they lack potential, but because schools, companies, and policymakers haven’t kept up with the demands of a rapidly shifting labor market.

1. Outdated Education Systems

Many universities still operate with rigid curricula that prize memorization over adaptability, leaving students withtheoretical knowledge but little real-world readiness.

Critical soft skills like communication, teamwork, and conflict resolution are rarely taught. In Africa, this disconnect is even sharper:public universities face underfunding, overcrowding, and outdated pedagogies.

In Nigeria, only 33% of graduates are considered employable without retraining, according to a Jobberman study. And many Gen Z students graduate into workplaces they’ve never even visited.

2. Internships & Inequality

While internships are supposed to fill the experience gap, they often favor the privileged. Manyinternships remain unpaid, inaccessible to those who can’t afford to work without income.

In countries like Kenya and Ghana, internships are increasingly becoming exploitative labor pools without job guarantees, especially in media, tech, and development sectors.

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3. The Onboarding Problem

Even when Gen Z workers land a job, the transition is rocky. According to Gallup, only 12% of employees strongly agree that their organization does a good job of onboarding new hires.

That means most new grads walk into professional life without the necessary tools, expectations, or mentorship to succeed.

Instead of investing in development, many companies slap workers with performance improvement plans (PIPs), which are increasingly viewed as precursors to dismissal rather than support. This turns potential learning curves into fear-driven deadlines.

Reimagining Work for a Generation That Wants Meaning

Image Fx

Gen Z is often accused of entitlement, but that’s a narrow reading of a broader shift. What many interpret as laziness is often a refusal to accept toxic norms disguised as ambition.

This is a generation shaped by crises and contradictions—they watched their parents get laid off after 20 years at one company.

They saw billionaires profit during a pandemic while entry-level workers were called “essential” but paid pennies.

So, they’re choosing balance over burnout, impact over income, and purpose over prestige.

What They Want Isn’t Radical—It’s Human:

  • Flexible work arrangements (and not just during pandemics)

  • Clear communication and meaningful feedback

  • Safe spaces for mental health without stigma

  • Diverse and inclusive leadership

  • Transparent values, not just performative mission statements

Forward-thinking companies are already adapting. Canva encourages open feedback loops and mental health support. Patagonia links profit to purpose.Microsoft Africa Development Centre launched a Gen Z leadership pipeline that emphasizes mentorship over micromanagement.

These companies aren’t just surviving with Gen Z—they’re thriving.

The takeaway? Gen Z isn’t asking for less work. They’re asking for better work.

Conclusion: The Bottom Line

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The 2024 survey ends with a sobering note: 1 in 6 managers is now hesitant to hire a recent college grad.

That hesitation isn’t just a hiring trend—it’s a symptom of deeper denial. If companies continue operating with outdated structures and expecting modern results, the disconnect will only widen.

And the consequences won’t be limited to Gen Z. Innovation will suffer. Diversity will stagnate. And companies will find themselves losing out, not just on talent, but on relevance.

To move forward, both sides must adjust.

Gen Z must bring humility, curiosity, and discipline. Not every workplace will accommodate you, and not every boss will “get it.” Growth sometimes happens in uncomfortable places.

Employers must bring empathy, adaptability, and accountability. Today’s workplace is not yesterday’s factory floor. It is a living, changing ecosystem that must evolve or be left behind.

Because the truth is, Gen Z isn’t failing the workplace.
The workplace is failing Gen Z. And if we don’t fix it, we all pay the price.


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