A disturbing incident involving a soldier, identified as Warrant Officer Class One (WO1) Mensah Williams, initially reported as Williams Mensah, has ignited widespread condemnation after he was captured on video physically assaulting a pharmacy attendant and a female customer. The altercation occurred on Wednesday, October 29, 2025, around 16:30, at e-PRIDE Chemist located within Burma Camp in Accra.

CCTV footage, which first aired on GhOne TV and subsequently went viral on social media, shows the soldier, dressed in civilian clothing, engaging in a heated confrontation. Reports indicate the incident began when he demanded a refund of GHS 65 for medication previously purchased, which the pharmacy staff explained could not be issued for opened items. Enraged by the explanation, WO1 Mensah Williams reportedly attacked the staff. The video further shows him slapping both the pharmacy attendant and a female customer who attempted to record the altercation on her phone. After being attacked, the female customer's attempt to record prompted the soldier to turn on her again, delivering several blows to her head.

The Ghana Armed Forces (GAF) acted swiftly, with the Ghana Military Police arresting the suspect at dawn on Thursday, October 30, 2025. According to Captain Veronica Adzo Arhin, Acting Director General of Public Relations for the GAF, the soldier is currently assisting with investigations, and the victims have received medical attention and are also cooperating with authorities. The GAF unequivocally condemned the act, assuring the public that it does not condone misconduct or abuse of civilians by its personnel and will not shield any soldier engaged in such violence. The institution has consistently emphasized discipline and accountability as core military values, promising further details as investigations progress.

The Defence Press Corps of Ghana also denounced the alleged assault, describing it as unacceptable and contrary to the values of the Ghana Armed Forces. In a statement issued on Thursday, October 30, 2025, and signed by Joseph Armstrong Gold-Alorgbey, Dean of the Corps, the group commended the GAF for the prompt arrest. While expressing full confidence in the leadership of the Chief of the Defence Staff, the Corps urged the public to treat the incident as an isolated case, emphasizing that it does not reflect the overall character or professionalism of the Ghana Armed Forces as a respected national institution.

Furthermore, the Pharmaceutical Society of Ghana (PSGH) expressed deep concern and outrage over the