Ema Raises $77 Million to Expand AI Agents for Enterprise Work
Ema, an AI startup automating corporate processes, has raised $77 million in Series B funding, bringing its total to $140 million. This capital will fuel its mission to transform enterprise software and IT services through innovative 'AI employees.' With significant growth and a strong customer base, Ema plans global expansion and continues to challenge traditional business models.
AI startup Ema has raised $77 million in Series B funding as it looks to automate more of the work companies currently handle through enterprise software and IT services.
The round was led by Bengaluru-based Creaegis, with existing investors Accel, Section 32 and Prosus also participating. The latest investment brings Ema’s total funding to $140 million and has more than quadrupled the company’s valuation since its previous round in 2024, although Ema did not disclose its current valuation.
Founded in 2023 by former Google and Coinbase executive Surojit Chatterjee and former Okta executive Souvik Sen, Ema develops AI systems designed to carry out multi-step business processes across areas including human resources, IT and finance.
Ema wants AI to handle entire workflows
Ema describes its products as “AI employees”: systems that coordinate multiple AI models and connect them to a company’s existing applications.
Instead of automating a single task, the software is designed to handle an entire workflow. Ema initially works alongside a company's existing software, but Chatterjee said some customers are moving towards replacing parts of their traditional SaaS systems altogether.
The company uses more than 150 AI models, including commercial and open-source systems. Its approach relies on combining those models with company-specific knowledge, software integrations and orchestration.
That also means improvements in AI models can benefit Ema's products rather than simply make them competitors.
The startup says adoption is growing
Ema says it now has more than 50 enterprise deals and over 1 million active enterprise users. Its customers include NTT DATA, Hitachi, ADP, PwC, Google, KPMG, Wipro and Microsoft.
The company says it has processed more than 5 million actions and queries, while revenue bookings have passed $150 million over the past two years. Chatterjee clarified that the bookings figure covers the total value of multiyear contracts rather than annual recurring revenue.
More than 90% of Ema's customers have also expanded their use beyond their original application, according to the company.
Ema says it has grown revenue 50-fold over two years and maintains gross margins close to 80%. Its pricing is based on completed tasks and business outcomes rather than software seats or AI-token consumption.
The next target is IT services
Ema is also targeting work traditionally outsourced to IT services companies, including implementation, integration and consulting.
Chatterjee argues that AI could eventually handle a significant portion of this work. Some IT services companies are already working with Ema, according to the company, as they explore how AI could change their own business models.
The new funding will largely support sales and marketing, after Ema spent its earlier years concentrating on product development.
The Mountain View-based company now employs nearly 200 people, with offices in Bengaluru, London and Vancouver. After focusing mainly on the United States and Europe, Ema plans to expand into Asia-Pacific, South America and the Middle East over the next year.