Anthropic has recently launched its new enterprise agents program, marking its most significant effort to embed agentic AI into daily workplace operations. In an official briefing, Kate Jensen, Anthropic’s head of Americas, expressed confidence that this new system would finally realize the long-held promise of agentic AI. Jensen noted that while 2025 was anticipated as the year for agents to revolutionize enterprises, the initial hype proved premature, attributing this to a 'failure of approach' rather than a lack of effort.

This innovative program allows companies to utilize a plug-in system to deploy pre-built agents tailored for common enterprise tasks. These tasks range from intricate financial research to detailed engineering specifications. This initiative presents a substantial opportunity for Anthropic to expand its enterprise client base, simultaneously posing a significant challenge to existing Software as a Service (SaaS) products that currently perform these functions.

Matt Piccolella, Anthropic's product officer, conveyed the company's vision to TechCrunch, stating, "We believe that the future of work means everybody having their own custom agent." The enterprise agents program leverages previously announced technologies, particularly Claude Cowork and its robust plugin system, which was initially introduced in a research preview on January 30th. The current systems are primarily designed to simplify the deployment of these tools within corporate environments.

Key features facilitating enterprise deployment include private software marketplaces, meticulously controlled data flows, and customizable plugins. This comprehensive setup ensures that Claude-powered agents can be deployed with the same level of control and oversight that a corporate IT department would expect from any enterprise software. Piccolella emphasized the importance of tailored workflows, stating, "Admins want to be able to have really, really, really tailored workflows and skills for their specific organization. And this allows the admin of a Claude Cowork organization to be able to do this in a very centralized way."

At launch, the program includes a suite of stock plugins targeting essential departments found in most companies, such as finance, legal, and human resources (HR). Each plugin comes equipped with basic skills applicable across various organizations, though Anthropic anticipates that companies will adapt and modify these plugins to align with their unique needs and operational customs. For instance, the finance stock plugin provides Claude with the foundational information and data flows necessary for tasks like market and competitive research and financial modeling. Similarly, the HR plugin offers capabilities for generating job descriptions, onboarding materials, and offer letters.

The launch also introduces several new enterprise connectors, enhancing integration capabilities. These connectors include integrations for widely used platforms such as Gmail, DocuSign, and Clay. Previously unavailable, these new connectors will enable agents to directly retrieve data and contextual information from the linked systems, further streamlining workflows and improving the efficiency of agentic AI within the enterprise.