Jun 15, 2025 8:45 AM in response to Curlyz
What is the Model Name of your iPhone? Settings > General > About > Model Name
What is the Model Number of your iPhone? Settings > General > About > Model Number
Did you buy the phone from an authorized Apple dealer? If yes, their name will appear in the list of authorized dealers in your area when you click on this link:
Jun 15, 2025 8:50 AM in response to Curlyz
Interesting that your iPhone came with 100% battery health, since it was discontinued in February of 2025, so at the minimum it should have already degraded a bit sitting in a box. It’s possible it was “battery boosted”, which unauthorized third-party shops do to make the battery seem newer. Use the link Bob Timmons provided and see if it’s an Authorized Reseller. If it is, and the battery drops to 80% within 1 year, Apple should replace it at no cost under warranty. But if it isn’t, there’s no telling what unauthorized shops do so you’ll need to return to them to make it right. Apple won’t service it.
Jun 15, 2025 9:03 AM in response to Curlyz
The iPhone 14 was discontinued in September 2024, so it is unlikely that you bought the phone from an authorized Apple dealer.
Do you find the name of dealer that you purchased the phone from when you use this link?
Jun 15, 2025 9:03 AM in response to Bob Timmons
Bob Timmons wrote:
The iPhone 14 was discontinued in September 2024, so it is unlikely that you bought the phone from an authorized Apple dealer.
It was February of 2025, after the release of the iPhone 16e.
Jun 15, 2025 9:52 AM in response to Zachyy
Zachyy wrote:
Bob Timmons wrote:
The iPhone 14 was discontinued in September 2024, so it is unlikely that you bought the phone from an authorized Apple dealer.
It was February of 2025, after the release of the iPhone 16e.
That’s why I asked model details. Other than the 14 the rest were discontinued earlier.
Jun 15, 2025 8:36 AM in response to Curlyz
Was the iPhone new when you bought it? Or previously owned? Or did you buy it from an independent, non authorized seller? Was it a 14, 14 Pro, 14 Pro Max or a 14 Plus?
Jun 15, 2025 9:00 AM in response to Curlyz
When you open Settings > General > About > Just below Serial Number shows the warranty coverage. When does the warranty expire?
Jun 15, 2025 9:06 AM in response to Zachyy
Old eyes. Reading glasses misplaced. Good catch.
