Starbucks introduced big changes last year designed to increase inclusivity and accessibility at its stores. Now, several other major retailers are getting on board.

Leaders from Starbucks, CVS Health, Walmart, Sam’s Club, Otis Elevator, LockNet and Step ‘n Wash are working with the American Association of People with Disabilities on a new effort dubbed The Access Coalition: Creating More Inclusive Retail Spaces.

Through the coalition, the companies say they will take steps to promote adoption of the Inclusive Spaces Framework, a set of accessibility guidelines developed by Starbucks that includes everything from optimized acoustics and lighting to power-operated doors, accessible equipment for employees and barrier-free pathways.

“The Access Coalition is a powerful example of the positive impact that can occur when industry comes together with community to co-create spaces that reflect and adapt to the range of consumer experiences,” said Maria Town, president and CEO of the American Association of People with Disabilities.

Starbucks introduced the Inclusive Spaces Framework last year when it opened its first store designed to meet the new standards at Union Market in Washington, D.C. The company has committed to apply the framework at all newly built and renovated company-operated stores in the U.S.

“We’ve learned that this approach improves the experience for everyone, especially people with disabilities, and is also good for businesses,” said Dawn Clark, senior vice president of coffeehouse design and concepts at Starbucks.

Fellow members of The Access Coalition are now working toward piloting the design changes at their retail locations nationwide and they’re encouraging other companies to join them in enhancing accessibility.

“We recognize that advancing accessibility is a shared responsibility,” said Gayatri Agnew, senior director of global associate experience and head of the Accessibility Center of Excellence at Walmart and Sam’s Club. “By ensuring accessibility remains a core part of our design, building and operations, we’re not just removing barriers — we’re opening new opportunities. Through collaboration with peers in The Access Coalition, we’re shaping a future where inclusive design is the standard.”