Starlink Loss: Safaricom, Other Local Providers Beat Elon Musk's Satellite Internet in Market Share
Wycliffe Musalia has over six years of experience in financial, business, technology, climate, and health reporting, providing deep insights into Kenyan and global economic trends. He currently works as a business editor at .
Kenyans using Starlink internet have dropped significantly in the third quarter of 2024/25.

Source: Getty Images
According to the Communications Authority of Kenya (CA) sector statistics report, Starlink subscribers in the country dropped by over 2,000 users in the third quarter of 2024/25.
The report showed 17,066 Starlink subscribers in the period, down from 19,146 users reported in the previous quarter.
The satellite internet market share dropped to 0.9%, from 1.1% in December 2024.
This is despite an increase of 32.7% in satellite internet capacity during the same period under review.
"Data/internet subscriptions increased across all speed bands during the quarter under review, with internet speeds between 10 and 30 Mbps recording the highest number of subscriptions, followed by the 2 to 10 Mbps band," read the report in part.
Leading local internet service provider Safaricom remained top, with an increase in market share from 36.1 to 36.5%.
Others, including Jamii Telecommunications, grew market share to 22.5% while Dimension Data Solutions East Africa Ltd dethroned Starlink from its position among the top 10 internet providers after gaining 1% in market share.
The table below shows the top leading internet providers, the number of subscribers and market share as of March 2025.
Internet Service Provider | Subscribers | Market Share (%) |
1. Safaricom PLC | 678,118 | 36.5 |
2. Jamii Telecommunications Ltd | 418,309 | 22.5 |
3. Wananchi Group (Kenya) Ltd | 267,812 | 14.4 |
4. Poa Internet Kenya Ltd | 261,491 | 14.1 |
5. Vilcom Network Limited | 71,693 | 3.9 |
6. Mawingu Networks Ltd | 59,002 | 3.2 |
7. Dimension Data Solutions East Africa Ltd | 18,890 | 1.0 |
8. Starlink Internet Services Kenya | 17,066 | 0.9 |
9. Liquid Telecommunications Kenya | 16,424 | 0.9 |
10. Vijiji Connect Ltd | 14,225 | 0.8 |
11. Other Fixed Service Providers | 34,544 | 1.9 |
Meanwhile, the SpaceX subsidiary suspended the subscription of new Starlink internet users in Nairobi during the second quarter of 2024/25.
The company cited issues related to do with capacity, noting that it received huge subscriptions from the urban centres.
Elon Musk explained that the move was aimed at improving the satellite internet capacity in the affected dense urban areas in Africa.
The world's richest man urged subscribers to take advantage of capacity outside of the city centres, like Nairobi.
Source: TUKO.co.ke
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