Job Description:

This role sits within the Supply Chain team based in Peterborough and will be a key player in planning, arranging and processing shipments to our global customer base.

- Arrange for shipments of products to be dispatched to customers based on available product

- Working with carriers and customers to agree collection schedules

- Send all relevant documentation for the shipments to the necessary contacts

- Prepare, submit and record the export entry for goods sent overseas

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

- Provides a quality of service that customers describe as excellent.

- Resolves common customer problems.

- Responds to unexpected customer requests with a sense of urgency and positive action.

- Provides direct service to internal & external customers.

Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

- Processes limited amounts of detailed information with good accuracy.

- Learns from mistakes and applies lessons learned.

- Develops and uses checklists to ensure that information goes out error-free.

Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

- Adjusts to new or changing assignments, processes, and people.

- Demonstrates willingness to listen to other opinions.

- Identifies and considers alternative approaches to situations or problems.

Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations.

Level Working Knowledge:

- Completes all required export documentation for repetitive transactions.

- Ensures all export entries remain compliant with HMRC and identifies and corrects any errors.

Knowledge of transportation; ability to transport materials and goods to manufacturing facilities and customers.

Level Working Knowledge:

- Participates in arranging transportation of goods.

- Ensures on time shipments; anticipates and resolves shipping problems.

- Works with at least one type of transportation mode and carrier.

Shipping Coordinator

Peterborough, UK

Contract

Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.