Anyone in Croydon who uses a community pharmacy is invited to have their say about the services they offer to help local people to look after their health and wellbeing.
A report from the council’s Health and Wellbeing Board, highlighting current and future pharmacy service needs for the borough, is available for people to comment on before it’s finalised in the autumn.
The report follows engagement earlier this year when people across the borough were asked to take part in a review of pharmacy services, known as a .
The PNA is a statutory requirement carried out every three years to identify any gaps and opportunities to improve pharmacy service provision in Croydon.
The feedback received at the early stage of engagement included people saying they were very happy with local pharmacies and their role in the community. Respondents also highlighted the importance of being able to seek advice from a pharmacist for minor ailments before or instead of making an appointment with their GP.
Some concerns raised were about pharmacy pressures, closures and capacity, and a need for longer opening hours outside normal working hours.
From the feedback received the new report recommends that the level of support provided by Croydon pharmacies should remain the same but be monitored in line with a planned increase in homes across the borough.
People can now share their views on Croydon’s draft PNA report during the consultation period, which is open until . All documents are available to review .
The final report will be published in October 2025. It will be used by NHS England and the South West London Integrated Care Board to plan and commission future pharmacy services.
“We welcome the feedback so far on the important role of community pharmacies in Croydon. They provide essential services to help and support us to look after our health and wellbeing. We now encourage people to share their views on our draft pharmacy assessment report. Your views are important to make any necessary improvements to these vital health care services.”
