The newly appointed Chairman of the Governing Board of the Driver and Vehicle Licensing Authority (DVLA), George Nii Sowa Quaye, has met with two former board chairmen, Brigadier General I.B. Quartey and Lawyer Frank Davis, to seek their guidance and learn from their experience ahead of his first board meeting.
The meetings were held as part of Mr Quaye’s preparation to lead the DVLA through a period of reforms and improvement.
He said the engagement was necessary to help him understand the progress made so far and the challenges that remain.
According to Mr Quaye, drawing on the knowledge of his predecessors would help ensure continuity while introducing new strategies to improve service delivery and operations at the DVLA.
According to him, their discussions focused on key areas such as improving customer service, strengthening road safety regulations, using technology to make DVLA operations more efficient, and aligning the authority’s work with the national development plan.
“I believe in learning from those who have walked the path before us, this will help combine fresh ideas with proven leadership experience that would move the DVLA forward,” he underlined.
Mr Quaye, who also has a background in technology and innovation, noted that he was committed to building on the gains of past leadership while introducing new measures to enhance the DVLA’s performance.
Additionally, he said the advice from Brigadier General Quartey and Lawyer Davis would play an important role in shaping the work of the board, especially as it begins its work under his leadership.
Mr Quaye also mentioned that his leadership approach will be based on collaboration and teamwork, not only within the board but also with staff, drivers, vehicle owners, government agencies, and development partners.
He stressed that the DVLA has a key role in national development and must focus on improving efficiency, transparency, and public trust.
“We are not just managing licenses and vehicle registrations; we are contributing to the safety, efficiency, and development of the country,” he emphasised.
The new chairman plans to promote digital transformation at the DVLA to reduce delays, improve accuracy, and make services more accessible to the public.
Moreover, he stated that every step taken by the board would be guided by the goal of serving the public better and making the DVLA a more responsive and trusted institution.
His tenure is expected to focus on service improvement, use of modern technology, and alignment with the government’s development goals.
TIMES REPORTER
