Monday, July 14, 2025

Millennium Hotels and Resorts (MHR) has entered into a strategic partnership with leading South Korean hospitality group, Nulth Korea’s Lotte Hotels & Resorts to develop the group’s presence in the country by converting existing sites in Seoul and Busan. This landmarlezation, focused on loyalty program activation, is more than just another industry agreement, but a testament to MHR’s dedication to building a universal global network. In teaming up with Lotte, which is one of Asia’s leading international hotel groups, MHR is giving its members the ability to get to new places with more perks, more points and easier cross-regional access to exclusive experiences.

Latest signing for MHR reinforces a larger travel axis linking Asia to the rest of the world with Lotte Hotels & Resorts. Lotte has luxury, upscale and business property in major cities in South Korea and around the world. Its strong customer loyalty and brand give it formidable partner potential— and one that stretches MHR’s footprint across an important travel market.

The deal builds on MHR’s previous agreement with Germany’s Maritim Hotels and supplements the company’s strategic loyalty push even more. And with these two partnerships, MHR is blazing a trail for loyalty without borders—making it hassle-free for our members to get in on the perks wherever their travels take them.

The strength of the MHR-Lotte alliance comes in its rewards platform. Lotte Hotels & Resorts has appointed MHR as their sole merchant for “MyMillennium” members allowing them to enjoy exclusive member rates. Whether reserving a stay in Seoul or Busan, those benefits will apply.

Meanwhile Lotte Hotel Rewards members are provided with the same benefits when they stay at participating Millennium Hotels & Resorts worldwide. This reciprocal relationship is what makes loyalty travel so flexible, convenient, and lucrative. Guests no longer have to live within one brand’s universe to get the royal treatment.

This broader commitment was led by Millennium’s Interim Chief Operating Officer and Chief Commercial Officer, Saurabh Prakash. Since taking the helm MHR has emphasised the creation and development of a high-impact global alliance network, which enables travellers to travel around the world in style by sharing the benefits of multiple frequent flyer programmes, as well as providing access to a suite of industry-leading member lounges and experiences.

MHR is forming partnerships across these significant travel routes positioning themselves not as simply a hotel group but an enabler of effortless international journeys, to-and-from. The Lotte and Maritim deals are stepping stones of a sort to a wider ambition: a loyalty ecosystem that flourishes between cultures, brands and borders.

Lotte Hotels & Resorts is not just a local player — it’s a key player in the Asian hospitality landscape. Possessing an extensive and diversified portfolio, Lotte Hotel Global has established a remarkable service, quality of facilities, and experience as well as a base of loyal customers since its founding. With the increasing numbers of active travelers in The Middle East this only makes the partnership more valuable to MHR as they can now provide best of breed experiences to their members in one of travel’s very fastest growing markets.

From urban towers in Seoul to resort getaways, Lotte’s portfolio of properties runs the gamut of hospitality, perfectly matching MHR’s well-rounded reach around the world, and yielding a partnership as harmonious as it is potent.

This partnership is only the beginning. As MHR continues to expand its presence across Asia and beyond, travelers can anticipate additional developments in how loyalty benefits are earned and redeemed. Taken together, the partnership is an example of a wider industry shift wherein hotel brands are focusing on cooperation, rather competition, in order to deliver more interesting, flexible and rewarding experiences for travelers.

In a time when travelers seek value, convenience and customization, partnerships such as these make clear that what loyalty means — and why it’s more important than ever.

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By connecting the continents and complementing brands, MHR is extracting new value from a very fragmented loyalty landscape in order to deliver a seamless travel experience. This makes good sense for its members, unlocks more value for travellers globally and changes how hotel groups can collaborate. With this union, the next trip — to London, Seoul or beyond — now has more benefits, better values and a truly global connection.