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July 14, 2025

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In today's fast-paced retail landscape, staying ahead means leading with purpose. In this video, Toshiba Global Commerce Solutions Sales Leader, Duffy Fron, dives into four transformative strategies that retailers can adopt to enhance their offerings, deliver more value, and drive client success.

Whether you're navigating evolving customer expectations or planning your next market move, these insights are designed to give you a competitive edge.

Here's what we cover:

– Discover why listening to your customers is more than a best practice — it's a growth strategy. Learn how tools like customer councils and user groups can fuel innovation and help you stay in sync with market needs.

– Explore how agile, modular technology is key to adapting to change. From future-proofing your systems to enhancing customer experiences, we break down why the right tech investments matter now more than ever.

– See how leading retailers are extending into new markets by leveraging what they already do well. We unpack a real-world example of a grocery chain scaling strategically to meet rising demand.

– Growth doesn't happen in isolation. We'll show how the right partnerships — built on mutual value — can unlock new opportunities and extend your market reach.

Whether you're a retail leader or just exploring ways to level up, these strategies are a must-watch.