's widely used chatbot, ChatGPT, suffered a global outage on Tuesday (July 15), leaving millions of users unable to access its services. The recurring nature of these disruptions, including a major incident on June 10, 2025, has intensified concerns about the reliability of the platform and spurred a greater interest in alternative AI solutions.The latest outage, which began slowly around 3 am ET and saw a sharp spike in user complaints around 5:30 am ET, affected users across the United States, India, and other global regions. Reports on platforms like DownDetector surged, with over 1,000 complaints logged during peak disruption.

Users encountered error messages such as "something went wrong," "error in the message stream," and the specific "Too many concurrent requests" message, indicating a potential overload on OpenAI's systems.

The issues were not limited to the ChatGPT website and apps but also impacted OpenAI's video generation tool, Sora, and its APIs, critical for developers.

OpenAI swiftly acknowledged the problem on its status page, stating it had identified the root cause by 9:07 am ET and was working on a fix. By 10:54 am ET, the company confirmed that some services, particularly the API, were slowly recovering, though full restoration across all tools like ChatGPT and Sora was anticipated to take "a few more hours."

While OpenAI indicates a gradual return to service for some users, the recurring nature of these incidents, including the June 10 disruption, which lasted over 10 hours in some regions, raises questions about the scalability and robustness of the platform.
The repeated unreliability of ChatGPT is driving users to explore other AI solutions, each with distinct strengths:

The market for AI tools continues to diversify and mature, offering users a growing array of specialized options.