The Head of the Civil Service of the Federation, (HCSF) Mrs. Didi Walson-Jack, has assured that the operations of civil servants across the nation would be paperless by December 31st, 2025.

She made this known on Wednesday in Abuja, at a World Press Conference ahead of the International Civil Service Conference and the African Public Service Week scheduled for June 25 to 26 in Abuja.

She noted that one of the strategic plans for the year was to ensure digitalisation of their operations, stating that despite funding challenges, the government would ensure the acceleration and implementation of the digitalisation process.

“The race to December 31st is on,

the civil service, by the grace of God, and with our working very hard, will go paperless by December 31st, 2025.

“And I’d like to just add that the digital transformation is not only about going paperless. Going paperless means that we are automating our work processes and our workflows. But we want to go beyond that.”

Similarly, Walson-Jack disclosed that in line with achieving a world-class civil service, over 31,000 civil servants now have official emails from the GovMail platform.

“GovMail is a secure platform for interaction of civil servants using official emails. And I can tell you, yesterday, I looked at the dashboard, and right now we have over 31,000 civil servants having official emails from the GovMail platform. So that is one good thing that came out of the war room.”.

She also said a recent study tour to Singapore was part of preparatory activities aimed at positioning Nigeria’s civil service for excellence and attracting global participation in the upcoming events.

She noted that the study tour to Singapore was the first major activity undertaken under the collaboration between the Office of the Head of Civil Service of the Federation and the Heads of Service of the 36 states and the FCT.

According to her, the visit, supported by the United Nations Development Programme (UNDP), involved 20 State Heads of Service and was designed to benchmark best global practices and enhance Nigeria’s public service delivery.

“The idea was borne out of our ongoing collaboration, where we share ideas and knowledge across federal and state levels.

“Singapore was chosen because it is globally recognised for excellence in public service,” she explained.

Walson-Jack noted that the second phase of the tour will involve the remaining 17 Heads of Service later this year.

She said the tour provided participants with the opportunity to engage with both public and private sector institutions in Singapore, compare administrative practices, and gain insights into global standards.

Olawale Ajimotokan and Folalumi Alaran

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