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How to Future-Proof Your Workforce for AI

Published 2 days ago5 minute read

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Stand Together

Is AI poised to automate all human work — or will it bring us more meaningful, higher-paying jobs? It depends who you ask.

Tech CEOs have warned of a coming tidal wave. Anthropic CEO Dario Amodei predicted AI could eliminate half of all entry-level white-collar jobs within five years. OpenAI’s Sam Altman expects artificial general intelligence to surpass humans at all economically valuable tasks.

Some economists see a slower story. MIT’s Daron Acemoglu estimates that AI will increase U.S. productivity by just 0.05% annually over the next decade — based on the idea that most companies won’t change how they operate.

Predicting exactly how AI will reshape jobs might be impossible. But if you’re leading a business, your priority isn't knowing precisely who’s correct — it’s preparing your organization and workforce for an AI-driven future.

But why is forecasting AI’s impact on jobs so difficult, even for experts? Understanding the forces that make it hard to predict is also what helps leaders understand how to prepare.

I think of this as AI’s "Three-Body Problem" — a nod to the famously unpredictable physics phenomenon, where adding a third interacting body makes future trajectories chaotic and impossible to forecast. Similarly, three interacting factors — AI capabilities, adoption speed, and job creation potential — make AI job predictions uniquely challenging. Let's briefly explore each one.

Experts fundamentally disagree about how powerful — and how fast — AI models will become. Some predict artificial superintelligence could emerge as soon as 2027, driven by self-improving systems that compound capabilities exponentially. Others believe we’re nearing the limits of current scaling laws, and that even human-level intelligence may still be 15 years away.

Additionally, AI’s abilities are uneven — superhuman in some tasks yet subhuman in others. For example, Ethan Mollick recently demonstrated that GPT-4o could ace an MBA-level strategy case with remarkable nuance — yet failed at solving a basic riddle requiring common sense logic. It’s a reminder that raw capability doesn’t guarantee reliability across domains.

Just because AI can automate a job — or parts of one— doesn’t mean it will. The pace at which we integrate AI into the workplace will be wildly uneven. Some sectors will move as fast as the technology itself. Others will be slowed by regulation, union rules, institutional inertia, or cultural preferences. In industries with little financial pressure to cut costs, there may simply be no urgency to change.

Something I think about a lot: We still have gas station attendants pumping gas in Oregon and New Jersey — not because it’s technologically necessary, but because we’ve chosen to protect those jobs.

Predicting where and how fast adoption will happen is tough, because it's ultimately a question of human behavior.

AI will create new jobs — but how many, and what kind, remains unknown, especially if it quickly automates even the roles it helps create.

Historically, new technology has been a net job creator. The internet gave rise to SEO specialists and app developers, and the smartphone boom created whole industries around mobile design and delivery.

But AI is different: It could quickly take over the roles it helps create, making it harder to predict the net effect on employment.

Taken together, the Three-Body Problem makes AI job forecasting impossible to pin down. AI capabilities, adoption speed, and job creation are all unpredictable — yet understanding these complexities is only half the battle.

Precisely because AI’s trajectory is uncertain, organizations must build the muscle to adapt quickly. Readiness is the best hedge against uncertainty.

As Bijal Shah, CEO of Guild, put it, “Employers who win in this new world of work driven by AI will be those who invest in making their workforce more adaptable and resilient — not just for today’s skills, but for tomorrow’s unknowns.”

So, where should leaders begin? They offer ways not just to survive the shifts ahead, but to build more agile organizations and more meaningful, purposeful work for employees.

Titles make jobs sound fixed. But they’re really collections of skills and abilities — Lego pieces —that can be reassembled creatively.

Organizations like Censia are already shepherding adaptations — such as Dunkin’ cashiers becoming pharmacy techs. Thinking in skills and desired traits frees businesses and workers from obsessing over whether a job stays or goes.

“The winners in this AI era will be those who stop managing roles and start orchestrating skills,” said Joanna Riley, CEO of Censia.

AI can automate or reduce tedious job aspects, helping less experienced employees quickly take on more complex, meaningful, and better-paid work.

“The new versions of these jobs are just better — more interesting, creative, and human-oriented,” said Brandon Sammut, chief people officer at AI company Zapier.

While there’s a risk that these more meaningful and productive jobs will mean fewer jobs overall, the immediate opportunity is clear: Deploy AI tools that make jobs more enjoyable (less rote, routine work) and purposeful.

Automating simpler tasks means work becomes more rewarding and challenging. Companies must help employees elevate their skill levels and continuously push into domains where humans have a unique advantage.

“We’re headed toward a world where only high-skill, high-complexity work survives,” David Blake, CEO of Degreed, noted. “The real challenge is helping people make that leap.”

Durable human skills — like creativity, problem-solving, empathy, and mathematical reasoning — will remain essential.

“It is management malpractice not to create an environment where employees are using AI in concrete ways in their daily work,” Sammut said.

Knowing how to use AI is fast becoming table stakes to stay employable. The people most at risk of being replaced aren’t being replaced by AI — they’re being replaced by other humans who know how to use it.

Helping employees integrate AI into their daily workflow doesn’t just boost productivity — it also strengthens your employer value proposition. People are drawn to workplaces where they remain relevant, are continually challenged, and engage in meaningful, purposeful work.

Waiting for certainty isn’t an option. Leaders must act now, building strategies resilient to multiple outcomes.

If you want to future-proof your business, start by future-proofing your people.

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