The Management of Kano Electricity Distribution Company (KEDCO) has stated that the company experienced a 20 to 30 per cent reduction in supply to its customers in Kano, Katsina and Jigawa states in recent days.
In a statement by its Head of Corporate Communication, Sani Bala Sani, KEDCO refuted claims that the company is only supplying 2 hours of electricity to its customers in its franchise areas.
Recall that Daily Trust had reported complaints by electricity consumers in the three states that they have been getting two to three hours of electricity and thus affecting their lives as they no longer carry out some necessary activities that require electricity.
Others also complained of blackouts for the past three days which have inadvertently disrupted business activities in the states.
But in the statement, Sani acknowledged that the company is currently giving out low supply of electricity due to an upgrade of its system, adding that by its calculation, its customers are getting an average of 14 hours of electricity supply.
“It is inaccurate to claim that customers in Kano, Katsina, and Jigawa have only been getting 2 hours of supply daily. 2 hours of supply would mean 1/12 of our supply. If the claim were true, the network would only be getting between 0.4 GWh to 0.56 GWh.
“However, from daily tracking available to the market, KEDCO experienced between 3.9GWh to 4.7GWh over the past 5 days, which is about a 20 to 30% reduction in supply (as opposed to 5 to 7GWh per day prior to the reduction). This is as a result of critical upgrades being executed on the network to allow for increased energy to our band B, C, and D customers, as contained in a statement released on Saturday, 18th April.
“Moreover, KEDCO wishes to highlight that it has made significant progress in enhancing the power supply, and the results are evident in the average daily supply available in our dispatch records.
For instance, in March 2025, the majority of our customers across the bands enjoyed an average of 14.44 hours of power supply daily, while from 1st to 17th April, we dispatched a daily average of 9.40 hours of power supply across the majority of our residential/urban feeders.
“It should be noted that in March, due to improved performance, daily averages went up to 6 to 7GWh to accommodate the Ramadan period and increased demand. The improvements currently being made to the network will support sustained improved performance.
“Even with the reduction in supply over the last 5 days, KEDCO is maintaining full supply to its critical feeders serving utilities, social service providers, and businesses in line with our socio-economic development vision. Equally, as the network upgrade and maintenance exercise are being completed, most customers have begun to witness significant improvement in power supply,” he said.
He added that while the company understands the frustration of its valued customers during periods of reduced supply, KEDCO has consistently maintained an average daily supply significantly higher than the alleged two hours, depending on the location and nature of the outage.
“KEDCO remains committed to transparency and service delivery. The company pledges continuous improvement in supply while also investing in network expansion and upgrades to improve reliability and reduce technical losses.
“We urge our customers to report specific issues through our official customer care channels for swift attention. As a customer-centric organisation, we continue to work relentlessly toward ensuring fair and improved electricity supply across Kano, Katsina, and Jigawa states,” he said.
