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How children report online harm | Internet Matters

Published 14 hours ago1 minute read

Although blocking and reporting tools are widely available, research shows that children and young people often do not use them to manage harm they encounter online.

A girl uses a smartphone on her sofa.

We conducted a UK nationally representative survey of 2,000 parents and 1,000 children. We also conducted qualitative research with children aged 15 and 16.

The findings are structured into four sections:

Building on the requirements under the Online Safety Act we have further evidence-based recommendations to improve the reporting process for children. Full recommendations are outlined in the briefing below.

  • Embed media literacy in the school curriculum throughout a child’s time in education.
  • Ofcom should continue to review and adapt Codes as new evidence emerges.

Supporting resources

Explore more of our policy and research work at Internet Matters.

Explore our fourth annual wellbeing index.

Explore children’s perspectives on banning social media for under-16s to support wellbeing.

Explore how to report different online safety issues across platforms.

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