Error connecting to Hulu - Apple Community

Published 1 day ago• 1 minute read

I reactived my Hulu account and am able to connect just fine with my iPad. However when I try to connect with my Apple TV I get “Missng error JSON structure”.

I spent an hour on the phone with Hulu, reset my router, reset my Apple TV, unplugged my TV to no avail. The Apple TV is 1 1/2 years old, model # A2737 64GB.

How do I fix this?

[Re-Titled by Moderator]

Original Title: Error connecting to Hulu

Apple TV 4K, tvOS 18

Posted on Jun 25, 2025 7:23 PM

Jun 25, 2025 8:57 PM in response to danbaumbach

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support

Try this for any misbehaving app:

Jun 25, 2025 10:06 PM in response to danbaumbach

I received the same error until I logged into Disney+ app.

Went back into Hulu, the error cleared.

Of course this won’t work for you if you don’t have Disney +.