It’s almost 30 years since I’ve been working in aged care. Officially, I began working as a carer at the age of 18, however, from the age of about 12, I would drop into the aged care home where my mum worked after school.

Sometimes I would help with the lifestyle activities, sometimes I would help with meals, and sometimes I would play the piano for the residents. This ‘taste’ of the sector helped propel me to become a Registered Nurse (RN). 

I graduated from university in 1999 and was one of the first graduates to complete my Graduate Nursing Program placement in aged care. As an RN in an aged care home, doing things such as resident health assessments and care plans, I had a strong sense that this was a career I could get into. It was interesting. I felt like I had found my groove and was able to make a difference.

I went on to work in palliative care, chemotherapy, urology and nephrology, but aged care pulled me back. In 2003 I took on a Clinical Nurse role with a small aged care provider, and while there completed my Master of Health Service Management, as well as my Certificate IV – Workplace Training and Assessment. Soon after, I completed my Master of Business Administration.

Setting myself a goal to become a Residential Manager before I reached the age of 30, I achieved this at 28. I then set a new goal, wanting to become an aged care Executive by the time I turned 50. I achieved this, with Resthaven, at age 45, enjoying roles as Senior Manager of Residential Services and Senior Residential Operations Manager along the way.

I truly love working in this field. It’s challenging and comes with significant responsibilities, but the ability to make a meaningful difference in people’s lives is incredibly rewarding.

For anyone considering getting into the aged care sector, my advice is to do it – without a doubt. If possible, I recommend gaining experience while studying.

Throughout my career, I’ve been fortunate to have the guidance of experienced leaders and mentors who have supported me, encouraged me to keep pushing forward, and believed in my potential.

Aged care nursing differs from working in a hospital or emergency setting. It involves caring for the whole person rather than simply fixing a specific physical issue and discharging the patient. Aged care is a specialised field that requires the building of strong relationships to understand each individual and support their personal needs.

I strongly believe that older individuals have made significant contributions to society, shaping the world we live in today. They deserve to spend their later years in a way that aligns with their needs. By empowering them to make every moment matter, while providing support when needed, we can help ensure their well-being and fulfillment.

Kelly Geister is Resthaven’s Executive Manager of Residential Services. She has been in the role since 2023. Outside of work, Kelly enjoys spending time with her family, and animals, including horses, cats and dogs. She plays netball and loves being outside, as well as being a keen reader and crafter.