Zilliz, creator of the world’s most widely adopted open source vector database, Milvus, today announced widespread adoption of its vector database solutions by leading global e-commerce platforms. From visual search and semantic recommendations to real-time inventory matching, retailers using Zilliz Cloud and Milvus report improved customer experiences, faster performance, and infrastructure savings of up to 75%.

“As shoppers increasingly expect instant, intuitive search across massive catalogs, retailers need AI-native infrastructure built for unstructured data,” said Chris Churilo, VP of Marketing at Zilliz. “Our customers are delivering next-generation discovery experiences — powered by vector search — while dramatically reducing cost and complexity.”

Unlocking the Future of Product Discovery

E-commerce platforms implementing open-source Milvus and Zilliz Cloud (a fully managed Milvus service) for vector search are unlocking new capabilities that directly impact their bottom line:

Unlocking the Future of Product Discovery

Retailers across regions and segments are adopting Zilliz to power high-performance, scalable AI search and recommendation systems. Results include:

“Zilliz Cloud gave us the speed and scale we needed to power visual search, meeting our sub-200ms latency target and making product discovery seamless for millions of users,” said Yann Lemonnier of Leboncoin.

“Our search is now 10× smarter and more reliable with Milvus,” added Rahul Yadav of Tokopedia, serving 90 million monthly users.

Proven Results Across Global Retailers

E-commerce leaders across Asia, Europe, and North America are reporting breakthrough improvements in performance and efficiency after switching to Zilliz:

These platforms also report simplified architecture, faster deployment of new AI features, and improved reliability during peak traffic periods.

A New Standard for AI Infrastructure

Zilliz Cloud, a fully managed vector database service, provides retailers with the ability to:

• Scale seamlessly across regions and traffic volumes
• Reduce cost and complexity by consolidating infrastructure

Organizations looking to transform their e-commerce experiences with vector search can learn more about Zilliz Cloud at zilliz.com/cloud or contact sales for more details.