This growth reflects enhanced payment systems, including mobile money and bank payments, as well as awareness campaigns encouraging timely tax compliance. Tax advisory services have also been brought closer to taxpayers through regional offices, along with SMS reminders and door-to-door outreach.
Mr Makungu also pointed to the 2009 Tax Administration Act, which allows the ZRA Commissioner General to approve instalment payments for taxpayers, as an effective tool in boosting collections.
Looking ahead, the government through ZRA, plans to raise the voluntary compliance rate to 90 per cent by the 2029/2030 financial year in line with targets set in the Fifth ZRA Strategic Plan.
He added that the government will continue investing in ICT systems, learning from global best practices and expanding taxpayer education programmes using various communication channels and community outreach initiatives.