(IN SHORT)

(PRESS RELEASE) DELHI, 2025-May-16 — /Travel PR News/ — Air India is making family travel easier and more convenient with the launch of its ‘Family Assistance’ counter at Delhi Airport. This new initiative is designed to streamline the airport journey for families traveling with children, elderly members, or passengers requiring special assistance, ensuring that their travel experience is smooth and hassle-free.

The ‘Family Assistance’ counter, available at Delhi Airport, provides a one-stop solution for families seeking support with various aspects of their airport journey, including baggage handling, seat arrangements, and wheelchair assistance. The counter offers a personalised meet-and-assist service for families, helping them with specific needs such as last-minute requests for special assistance or seat adjustments, ensuring that family members can sit together when possible.

Dedicated Support for a Smooth Airport Journey
The Family Assistance counter is designed to reduce wait times and enhance the overall experience by offering focused support throughout the check-in process. Family members can also receive guidance on immigration and customs queries, as well as prompt baggage handling, making the airport experience more efficient.

For children traveling alone who have not availed of Air India’s Unaccompanied Minor service, or passengers with reduced mobility, the Family Assistance counter ensures they receive the necessary help to navigate from the check-in counter to the boarding gate while completing all required formalities.

“We are excited to introduce this new initiative to support our passengers who are traveling with loved ones,” said an Air India spokesperson. “By offering dedicated assistance, we aim to minimize wait times and make the airport experience as comfortable and seamless as possible, ensuring families can focus on enjoying their vacation.”

The ‘Family Assistance’ counter at Delhi Airport is now available for families, helping them enjoy a hassle-free and supportive travel experience every step of the way.

SOURCE: Air India Ltd.