During his inaugural staff durbar—a forum for management-frontline dialogue—Dr. Bawah announced plans to establish a dedicated clinic for employees and their dependents, coupled with a performance recognition system.

The initiatives aim to address healthcare access gaps for medical personnel while fostering accountability and inclusion. “Staff motivation is key for service delivery,” stated Dr. Bawah, emphasizing that healthier workers provide more effective patient care. The policy drew widespread support from hundreds of attendees, who described the measures as transformative for institutional morale.

A new rewards framework will publicly acknowledge exceptional staff contributions, encouraging what the CEO termed “a culture of high performance.” Dr. Bawah linked these steps directly to operational goals: “Motivated staff are productive staff… [this] drives our ability to serve patients with dignity.”

The durbar signals TTH’s commitment to human capital investment under Ghana’s broader healthcare modernization efforts. Staff reactions highlighted optimism about the renewed focus on well-being as a catalyst for sustainable service improvements across northern Ghana.