Following its acquisition by the Healthcare Management Trust (HMT), Newcastle-under-Lyme-based St Quentin Care Homes has introduced a new care model.

The team has introduced MAGIC (Making A Greater Impact in Care), a bespoke care model developed by HMT, designed to create enriching, personalised experiences for every resident.

HMT has also introduced a new risk and reporting system, and improved daily operational practices to support the team in maintaining the highest standards of safety and excellence. In addition, two specialist roles have been introduced: a clinical care expert for therapies, and a head of community nursing.

Jacinta Greatrex has been appointed as the new home manager of St Quentin. She said: “The last nine months have been about listening, learning and laying strong foundations. We are starting to implement a new model of care, which will benefit our residents, their families and our staff. We’re entering a new phase for the home, and we’re excited to share it.”

Jenny Mace, director of business development at HMT, added: “We know the care sector is under pressure, and we’re committed to being part of the solution adds. By investing in people, systems and environments, we’re working to build a future where quality of life is at the heart of every care decision.”