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Recalculating the Costs and Benefits of Gen AI

Published 16 hours ago1 minute read
Harvard Business Review Logo

Illustration by Daniel Creel

Everywhere we look, we’re surrounded by messaging about the profound impact of generative AI. A steady stream of articles outlines how organizations can increase the speed and scale of work or automate and streamline processes, while our inboxes and social media feeds are bombarded with “top 10 AI tools” lists that promise to make us individually more efficient and to take menial or mundane tasks off our plates.

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Harvard Business Review
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