Navigating The Future: Adapting To B2B Sales Disruption
Navigating The Future: Adapting To B2B Sales Disruption
ForresterBuying and selling continue to change, and everybody wants to know how AI affects B2B sales. Here’s the situation: Sales teams have long struggled to adapt their tools and techniques to today’s purchasing dynamic. Now, new forces stress sales organizations in unprecedented ways. Paradoxically, these same forces fuel an emerging B2B sales supercycle — an extended period of growth and transformation.
The disruptive decade ahead has characteristics never seen before, which significantly affect all revenue and go-to-market teams. Simultaneously, the future will be both chaotic and exciting. To succeed in this new reality, selling teams must unlearn much of what has made them successful in the past.
Previously, the internet, cloud, and digitization have driven long cycles of growth and change. Similarly, the next supercycle is forming. This extended period of B2B sales will be more intelligent, accelerated, adaptive, integrated, and networked (see figure below). Furthermore, it will change nearly every aspect of sales: strategy, budgets, coverage, training, quotas, compensation, execution, and more. Shaping this future is a handful of forces:
The Next Decade Of B2B Sales Will Be
ForresterMost B2B sales organizations have an unsustainably large amount of transformation debt, a backlog of improvements that should have been made long ago but weren’t. These improvements are often shelved in favor of short-term sales goals. Unfortunately, this puts sales teams further back on the change curve. Moreover, sales leaders face shocking new realities in the next decade:
The best sellers adapt their tools and techniques for the moment. Fortunately, that hasn’t changed much. Nonetheless, it’s difficult for long-time sales leaders to reimagine their own function — and to then get the organizational support to transform it. Yet this is exactly what sales and revenue leaders must do.
This post was written by Principal Analyst Rick Bradberry and it originally appeared here.