In a strategic move to elevate its group travel segment, IndiGo has partnered with Infiniti Software Solutions to integrate GroupRM, an advanced group revenue management platform. The collaboration is expected to simplify and automate the group booking experience, which is growing in demand across India’s aviation sector.

The cloud-native platform is designed to manage high booking volumes and reduce turnaround time through end-to-end automation. It introduces intelligent workflows, scalable features, and data-backed insights that enable IndiGo to deliver a more streamlined and responsive customer experience for group travellers.

Abhijit Dasgupta, Senior Vice President – Planning & Revenue Management at IndiGo, said, “Through this collaboration with Infiniti, and the adoption of GroupRM, we’re not just streamlining our group booking processes — we’re fundamentally enhancing how we interact with and serve our group customers. This cutting-edge platform empowers us to deliver faster, smarter, and more personalized booking experiences tailored to the unique and evolving needs of group travellers.”

GroupRM provides several operational benefits: it reduces manual workload, enables dynamic AI-powered pricing based on real-time demand, and delivers passenger-centric insights by analysing group profiles and booking patterns. The platform is also designed to handle peak periods such as holidays and festivals without compromising on efficiency.

Ananth Narasimhan, CEO of Infiniti Software Solutions, added, “Partnering with IndiGo represents a significant milestone for Infiniti. Their progressive outlook and unwavering commitment to customer experience align seamlessly with our mission. GroupRM is engineered to elevate operational agility and passenger satisfaction — two critical pillars in today’s competitive aviation industry.”

With this integration, IndiGo continues to expand its digital capabilities while enhancing service for a key segment of its customer base.