Alex Yancher, the co-founder and CEO of Passport Global, knows the frustration of cross-border shipping firsthand. Before launching the company, he saw brands struggle with high costs, slow deliveries, and unpredictable customs fees. Many businesses simply avoided selling internationally, fearing the headaches that came with it.

That’s where Yancher saw an opportunity. Instead of letting logistical barriers hold brands back, he built a solution that makes international shipping feel as smooth as domestic. With Passport Global, companies can expand worldwide without worrying about complex regulations or hidden costs.

Passport Global simplifies the process by offering transparent duty and tax calculations, faster transit times, and full end-to-end internationalization support. This removes the friction that keeps brands from reaching their full potential.

Today, Passport Global helps businesses ship seamlessly to customers around the world. In this interview, Yancher shares how his company is breaking down borders, the biggest challenges in international logistics, and why global expansion is more important than ever.

Passport has grown significantly since our early days, and a few pivotal moments have really defined our trajectory.

Early on, we raised funding from top investors who believed in our vision of making cross-border logistics more efficient and brand-friendly. This capital helped us build the foundation of our platform and scale our operational capabilities.

Partnerships with leading e-commerce platforms, 3PL providers, and payment processors have been crucial in integrating Passport’s solution into the broader ecosystem of global commerce. Brands don’t want piecemeal solutions, they want an end-to-end system that just works, and these partnerships have helped us deliver that.

During the growth phase of the company, we acquired Access Worldwide, an international shipping consolidator. This occurred in 2021, and it gave us a competitive edge when it came to expanding our global shipping capabilities. Most recently, our acquisition of Brand Access allowed us to introduce in-country enablement and marketplace management solutions, giving brands a seamless way to fulfill orders from within key global markets. This was a game-changer for brands looking to reduce costs and delivery times while improving the overall customer experience.

Each of these milestones has helped us refine our approach and continue building the most comprehensive internationalization solution for e-commerce brands.

The biggest challenge today is that international shipping isn’t just about moving a package from point A to point B, it’s about creating a seamless, localized experience that feels native to the customer.

Brands that treat international shipping as an afterthought struggle with surprise customs fees, high cart abandonment, and inconsistent delivery experiences. That’s where Passport changes the game.

We don’t just ship packages, we help brands “go global” the right way by solving pain points at every stage.

By integrating logistics with a more strategic, brand-first approach, we help e-commerce companies expand into new markets with confidence.

Tariffs and trade regulations are always evolving, and for brands, they can introduce unexpected costs and supply chain disruptions. At Passport, we focus on giving brands the flexibility and insights they need to navigate these changes effectively.

We actively monitor tariff changes through Trump Trade Tracker, providing brands with real-time insights on shifting trade policies. Our weekly Service Alerts help businesses adjust sourcing, pricing, and logistics strategies accordingly. To minimize tariff impact, we continuously refine our carrier and fulfillment network, leveraging a multi-carrier infrastructure to find the most cost-effective shipping routes.

Our in-country fulfillment solutions allow brands to store inventory in key global markets, reducing reliance on cross-border shipments and, in some cases, bypassing tariffs altogether.

We also prioritize proactive compliance and transparency by offering real-time duty and tax calculations at checkout, ensuring customers aren’t surprised by unexpected fees. By staying ahead of regulatory changes and sharing insights directly with merchants, we empower brands to make data-driven decisions in response to evolving trade policies.

Ultimately, trade policies will always fluctuate, but by building agility into our logistics infrastructure and equipping brands with the right intelligence, we help them stay resilient no matter the regulatory landscape.

Unlike the massive logistics and global e-commerce companies, Passport isn’t just another provider, we’re a partner in profitable international expansion. That’s the difference.

Passport Global is built specifically for direct-to-consumer e-commerce brands. We understand the nuances of e-commerce growth, conversion rate optimization, and customer experience in ways larger carriers simply don’t.

Our seamless integrations make it easy for brands to expand internationally without disrupting their existing operations, whether they sell on Shopify, through a 3PL, or on a marketplace. But we go beyond just shipping. Passport Global provides end-to-end support, including localization, compliance, duty and tax solutions, and local fulfillment, ensuring brands have everything they need to scale globally with confidence.

This focus on customer success, transparency, and flexibility is why brands continue to choose Passport over traditional logistics providers.

We’re in an exciting phase of growth, and there are a few key areas we’re doubling down on.

We are expanding in-country enablement by adding more localized fulfillment options in key markets like Europe and Canada, bringing brands closer to their international customers. As more businesses sell on Amazon, Alibaba, Zalando, Tmall, and other global marketplaces, we are enhancing our logistics infrastructure to simplify marketplace expansion without operational headaches.

Additionally, we are investing in data-driven optimization, offering improved duty and tax pricing, smarter store configurations, and in-house growth advisors to help brands streamline operations and boost margins.

The vision has always been clear: make international e-commerce as easy as domestic. It’s about providing the right solutions for the right markets at any stage of a brand’s growth.

We’ve come a long way, but there’s still so much more we can do to help brands truly thrive in global markets.