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Agentic AI Is Already Changing the Workforce

Published 8 hours ago1 minute read

HBR Staff/Unsplash

As AI matures, the availability of so-called “digital labor” is exploding, expanding the very definition of a qualified workforce. What was once the exclusive domain of human talent has now been joined by AI agents capable of handling many tasks once considered beyond the reach of automation—and as a result, according to Salesforce CEO Marc Benioff, the total addressable market for digital labor could soon reach the trillions of dollars.

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Harvard Business Review
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