The statement noted that this strategic framework serves as the operational backbone for enhancing institutional relevance, improving performance, and achieving national impact.

“Our people are our most valuable asset. The sustainability of all our systems depends on your competence, innovation, and integrity,” the Chairman affirmed.

He emphasised the Service’s commitment to continuous learning and professional development, noting that empowered staff are crucial to fostering public trust and enhancing revenue performance.

He also noted that the FIRS is refining internal processes for greater transparency and accountability while , including data analytics and artificial intelligence, to improve service delivery and compliance.

“Technology is not a substitute for competence, but a catalyst that enhances our ability to deliver results with speed and precision,” he said.

Quoting a Yoruba proverb, the Chairman reminded the new staff that tools and systems are ineffective without competent personnel.

“Without your innovation, commitment, and ownership, all tools and systems remain dormant,” he said.

He concluded by urging the inductees to uphold the highest standards of integrity and accountability.

“Every action you take reflects not only on you, but on the Service, and ultimately, on the nation.”