NCAA Cracks Down on Unfair Airline Practices
The Nigeria Civil Aviation Authority (NCAA) has issued a stern warning to international airlines over reports of Nigerian passengers being denied boarding or deported midway through their travels due to visa or travel restrictions.
In a press release signed by the Director of Consumer Protection and Public Affairs, Michael Achimugu, the NCAA condemned the practice, calling it and vowing to take regulatory action against the airlines involved.
According to the NCAA, several complaints have been received regarding airlines selling tickets to Nigerian travelers, only to transport them partway before sending them back to Nigeria from intermediate transit stops. This practice has caused significant distress to passengers and tarnished the reputation of the country’s aviation industry.
The NCAA emphasised that it is the responsibility of airlines to inform passengers about any potential travel restrictions or entry requirements before they begin their journey.
the NCAA stated in the release.
— NigeriaCAA (@NigeriaCAA) April 2, 2025
NCAA reaffirm commitment to Safety Programme implementation
The statement referenced the Nigeria Civil Aviation Regulations 2023 (Part 19.21.1.1), which mandates airlines and their agents to ensure passengers are aware of any travel restrictions in advance. Airlines are required to screen and verify travel documents and visa requirements before issuing tickets and boarding passengers.
With immediate effect, the NCAA declared that any airline found engaging in such practices would face regulatory action, including fines, suspension of flight operations, or other penalties.
The NCAA urged airlines to comply with regulations to maintain the integrity and professionalism of the aviation sector while ensuring the well-being of Nigerian travellers.
