Earlier this year, the UK grocery giant was granted an extension to the timescale for an £80 million IT upgrade by its former owner Walmart, after it missed a crucial deadline target. This is required to fully separate Asda’s IT system from that of Walmart. Project Future, as it is known, had been set for completion by February.
In a LinkedIn post, she said: "It's the end of my time at Asda and what a lot we crammed into almost the last six years. Starting off with leading George Technology with a fantastic team we served 800k customers, across 560 stores a week and delivered: A new end to end omni channel operating model; Completed the first exit from Walmart and migrated SAP to SAP Rise; Introduced a new forecasting solution with SAP UDF; Deployed RFID across all retail stores significantly improving stock accuracy and delivering+95% availability: Plus many upgrades keeping the estate healthy."
🚨 Did you know that you can now do free returns for Amazon at most @asda stores?! Asda joins as some of the 15,000+ convenient drop-off locations to return Amazon purchases or gifts in the UK, along with local Post Office branches, Amazon Fresh, and Evri.
— Amazon.co.uk (@AmazonUK) November 27, 2024
She added: "Then I moved on to lead Asda's digital transformation and worked with another great team delivering: A new end to end e-commerce platform for food, GM and clothing; A new identity access management solution and migration of 28 million customer records.”
“A new order management solution processing 39 million orders, across 540+ stores, integrating with Q-commerce partners; A new in-store picking solution across all stores; New internet sites, apps and security solutions; A new customer service engagement, query management and refund solution; New payment and fraud solutions; Integration to new warehouse management systems, stock inventory, PoS solutions and financial reconciliation."
She concluded: "All with the help of some great technology partners. Thank you all! One of my biggest achievements to date and largest and most complex transformations. Now that's done, like many of my other excellent colleagues it's off to pastures new to the next exciting transformation challenge."
Digital transformation will be a key focus area at the 2025 RTIH Innovation Awards.
The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.
Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”
He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”
“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”
Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering.
For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.
