This initiative is aimed at enhancing reliability of electricity supply for over 40,000 customers

The Accra Sub-Transmission Division of the Electricity Company of Ghana (ECG) has officially commissioned 18 new 33kV switchgears at the Odorkor Primary Substation.

This initiative is aimed at enhancing the quality and reliability of electricity supply for over 40,000 customers who rely on the station.

Speaking to selected media personnel at the commissioning ceremony held on Thursday, May 22, 2025, Ing. Francis K. Atsyatsya, General Manager of ECG Subtransmission in Accra, described the initiative as pivotal to ECG’s commitment to delivering safe and reliable electricity, especially in response to the growing demand for power in the capital.

Ing. Atsyatsya noted that the installation of the switchgears forms part of ECG’s broader strategy to strengthen its infrastructure and enhance customer service, ultimately aiming to achieve maximum customer satisfaction.

Fully funded by ECG, the new installations are expected to significantly reduce the frequency of power outages experienced by customers in Odorkor, Sakaman, South Odorkor, Kwashieman, Official Town, parts of Dansoman, McCarthy Hill, Mallam, and Awoshie.

“With the introduction of these new switchgears, we are now better equipped to provide our customers with a more reliable and improved quality of electricity supply,” he affirmed.

According to the General Manager, the installation and commissioning were necessitated by the urgent need to replace the old panels, which had been in use for about fourteen years.

He explained that the previous switchgears were not only inefficient but also posed serious safety risks at the substation.

“These new switchgears replace outdated equipment that had been in operation for approximately fourteen years, which not only reduced operational efficiency but also raised significant safety concerns,” he stated.

He added that the old switchgears were a major contributing factor to the frequent power outages faced by customers served by the Primary Substation.

Beyond improving electricity distribution, the new equipment will also enhance the safety of ECG staff operating at the station.

“Management places a high priority on ensuring a safe working environment, and the old equipment posed considerable risks to our staff,” Ing. Atsyatsya emphasised.

Looking ahead, he disclosed that several additional projects are in the pipeline.

He urged stakeholders and customers to continue collaborating with ECG to ensure improved service delivery.

He also appealed to customers to pay their bills promptly, noting that timely payments are essential to enabling ECG to undertake more projects for the benefit of its customers.

Ing. Atsyatsya further cautioned customers to be vigilant against scams. He encouraged the public to use the ECG Mobile App or the short code *226# for all ECG-related payments and to report any suspicious activities to the police or their nearest ECG office.

The commissioning of the new switchgears marks a significant milestone in ECG’s ongoing efforts to provide dependable electricity to the ever-growing population of Accra.