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Dropped IPad, cracked screen, now dead - Apple Community

Published 1 day ago1 minute read

My iPad Pro M4 (with ESR protective case and screen) fell from the bedside table. The screen went black. The alarm that I had set worked, it gave the sound when charging but black screen went Tried soft and hard reset. No luck. The computer tech said there’s damage to the screen - I can’t see it.

To my mind, this shouldn’t have happened with a protective case and screen and falling from a low height.

I didn’t get the extended apple care but my warranty is good until November’25. Apple says it’ll cost $1359.00 for a new screen. Help!!

Has anyone else had a cracked screen for what seems to be a minor fall? could it be a flaw?

[Re-Titled by Moderator]

Original Title: Dropped IPad, cracked screen, now dead

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