DHL Express, a division of Germany’s Deutsche Post, has announced it will suspend global business-to-consumer shipments exceeding $800 to individuals within the United States, effective April 21. This decision stems from alterations in U.S. customs regulations that have led to extended clearance times. The announcement, although undated on the company's website, was reportedly compiled on Saturday.

The suspension is a direct consequence of new U.S. customs rules mandating formal entry processing for all shipments valued at over $800. Previously, this threshold was set at $2,500 until a change implemented on April 5. DHL has clarified that business-to-business shipments will not be suspended; however, these shipments may experience delays. Shipments valued under $800, whether destined for businesses or consumers, remain unaffected by these regulatory changes.

DHL characterizes this measure as temporary. In response to inquiries from Reuters last week, DHL stated its intention to continue processing shipments from Hong Kong to the United States, ensuring compliance with applicable customs rules and regulations. The company also committed to assisting its customers in understanding and adapting to the changes scheduled for May 2.

This development follows an earlier announcement by Hongkong Post, which suspended mail services for goods shipped by sea to the United States. Hongkong Post accused the U.S. of “bullying” following Washington's decision to cancel tariff-free trade provisions for packages originating from China and Hong Kong.