At-home Breast Oncology care Delivered with EHealth solutions (ABODE) study protocol: a randomised controlled trial

    The COVID-19 pandemic disrupted healthcare delivery for patients with breast cancer. eHealth solutions enable remote care and may improve patient activation, which is defined as having the knowledge, skills and confidence to manage one’s health. Thus, we developed the Breast Cancer Treatment Application (app) for patients and practitioners to use throughout the cancer care continuum. The app facilitates virtual assistance, delivers educational resources, collects patient-reported outcome measures and provides individualised support via volunteer e-coaches. Among newly diagnosed patients with breast cancer, we will compare changes in patient activation, other patient-reported outcomes and health service outcomes over 1 year between those using the app and Fitbit, and those receiving standard care and Fitbit only.

    This randomised controlled trial will include 200 patients with breast cancer seen at a tertiary care cancer centre in Ontario, Canada. The intervention group (n=100) will use the app in addition to standard care and Fitbit for 13 months following diagnosis. The control group (n=100) will receive standard care and Fitbit only. Patients will complete questionnaires at enrolment, 6 and 12 months post-diagnosis to measure patient activation (Patient Activation Measure-13 score), distress, anxiety, quality of life and experiences with their care and information received. All patients will also receive Fitbits to measure activity and heart rate. We will also measure wait times and number of visits to ambulatory care services to understand the impact of the app on the use of in-person services.

    Ethics approval was obtained on 6 January 2023. Protocol version 2.0 was approved on 6 January 2023. The trial is registered with ClinicalTrials.gov. Study findings will be disseminated via publication in a peer-reviewed journal and shared with participants, patient programmes and cancer awareness groups. The app has also been approved as a secure communication method at our trial institution, thus we are well-positioned to support future integration of the app into standard care through collaboration with our hospital network.

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    The COVID-19 pandemic has significantly disrupted healthcare service delivery, highlighting the need for virtual care options. eHealth or electronic communication-based interventions allow patients to access care remotely while providing healthcare professionals with relevant health information.1–3 eHealth benefits patients with breast cancer, as it enables convenient access to support throughout every stage of the cancer care continuum.4–9 eHealth reduces unplanned visits to the hospital; platforms that collect patient-reported outcome measures (PROMs) and conduct remote symptom monitoring have been found to improve symptom control and quality of life, leading to reduced acute care visits.10 11

    Digital solutions also allow for improved multidisciplinary care. Breast cancer care involves collaboration between multiple specialties, including genetics, medical, radiation and surgical oncology, physiotherapy, and social work. Virtual tools allow for increased participation from all team members regardless of geographical limitations, inclusion of specialist expertise and scheduling flexibility.12 13 The ability to remotely communicate with patients and healthcare teams also reduces existing gaps in care delivery between rural and urban settings.14

    eHealth interventions also provide opportunities for patient education and assistance with service navigation, empowering patients with the knowledge and confidence to take part in managing their health.15–17 Patient activation or the ability to self-manage health is important for patients with breast cancer; patients who are more involved in monitoring their health are more likely to understand their diagnosis and experience improved quality of life.18–21 Tailored information delivery for patients with cancer via eHealth tools supports self-management and encourages healthy behaviours, leading to improved symptom control and wellness.18 20–22

    To increase access to breast oncology care and to improve patient activation, we developed the Breast Cancer Treatment Application (app) for patients with newly diagnosed breast cancer to use during the diagnostic, treatment and follow-up periods. To evaluate the app, this randomised controlled trial will compare changes in patient activation, other patient-reported outcomes (PROs) and health service outcomes over 1 year between patients with breast cancer using the app and Fitbit, and those receiving standard care and Fitbit. While previous studies have examined the use of eHealth in different patient populations and treatment settings, no study has investigated the outcomes of a tailored digital application across all aspects of the treatment pathway of a patient with breast cancer.23–25 This trial will provide important evidence for the clinical utility and implementation of this tool into standard practice within breast cancer programmes.

    Primary objective: To compare changes in patient activation (assessed by Patient Activation Measure (PAM-13)) over 1 year among newly diagnosed patients with breast cancer between those using the app and Fitbit, and those receiving standard care and Fitbit only.

    Secondary objectives:

    Through the use of the app, we anticipate the following outcomes:

    This protocol used the Standard Protocol Items: Recommendations for Interventional Trials.26 The trial is registered with ClinicalTrials.gov, NCT05989477.

    This trial is a randomised, controlled, single-centre, superiority trial with two parallel groups and a primary objective of comparing changes in patient activation as measured by the PAM-13 scale over 1 year. A total of 200 newly diagnosed patients with breast cancer from the largest Canadian cancer centre will be randomised; the intervention group will have access to the app in addition to standard care and Fitbit (n=100), and the control group will receive standard care and Fitbit only (n=100). We selected a timeframe of 1 year, as change in patient activation over time is typically measured by comparing baseline PAM-13 scores to scores taken 6–12 months later.27

    Participants will receive care at our hospital, an urban research centre specialised in cancer treatment. Our hospital network has previously employed similar eHealth applications in other disease sites for sharing educational materials with patients and collecting PROMs.

    Patients must provide written, informed consent to participate in the study (online supplemental appendix 1).

    Inclusion criteria:

    Exclusion criteria:

    We consider sex as a biological variable and gender as a sociocultural factor. This study will only include patients assigned female at birth, as breast cancer predominantly affects females.28 Since breast cancer risk is sex-related and based on physiological values, our inclusion criteria are based on sex.28 Patients receiving NAC were excluded, as patients must have surgery as their first step in their treatment pathway to be included in the study. Patients must have surgery as their first step in their treatment pathway, as the app was designed to administer PROMs pertaining to postoperative care. The app also does not provide educational materials or support specific to patients undergoing NAC prior to surgery.

    The app is approved by our hospital network as a secure communication method. The app requires users to create a username and password to log into their personal account. The app enforces strong passwords, supports two-factor authentication and detection of compromised passwords to improve user account security. All data on the app are encrypted in transit and at rest. The app is hosted in highly secure Tier IV data centres managed by a cloud provider which maintains an industry-leading array of security and privacy certifications, including Systems and Organization Controls (SOC) 2 Type 2 as well as the International Organization of Standardization 27000 family of certifications. NexJ Health, which is the platform that the app is hosted on, maintains SOC 2 Type 2 certification. We use the Template for Intervention Description and Replication to report the development of the app.29

    Patients in both arms of the study were provided with a Fitbit wearable health tracker, which can be worn around the wrist. The dashboard of the Breast Cancer Treatment Application includes a tracker section, which displays information that is collected from their Fitbit device, allowing patients to view their health tracker data within the app. The Fitbit continuously collects information regarding activity level, sleep and fluctuations in heart rate. The provision of Fitbits is not part of standard care at our institution.

    Items 1 and 2: intervention name and rationale

    The Breast Cancer Treatment Application (app) was developed to increase access to breast oncology care and improve patient activation among patients with newly diagnosed breast cancer. Virtual platforms allow for improved access to multidisciplinary care and patient-centred education, empowering patients with knowledge and confidence to take part in managing their health.12 13 15–17 The app includes features that support patient education on breast cancer management, measure PROs which inform healthcare providers and encourage patient activation, and allow patients to connect with emotional and social support.

    Items 3 and 4: materials and procedures

    The app features include a virtual library, to-do list, workbooks, administration of PROMs and ability to connect with the Clinical Research Assistant (CRA), Clinical Research Coordinator (CRC) and a volunteer e-coach.

    The app includes a virtual library of resources from our institution and other vetted websites, which eliminates the need for distributing printed handouts and allows for centralised updating of resources. Patients in the intervention group can access this library freely, and specific resources are pushed on-app during applicable treatment phases. The resources include information on different types of breast surgeries, breast imaging, chemotherapy, endocrine therapy, radiation oncology, psychosocial and mental health, genetic counselling, breast reconstruction and survivorship. These resources are publicly available on websites created by our institution (uhn.ca), and the app organises them in a central location for patients to conveniently access.

    The app has a to-do list feature on the main dashboard that is automatically updated with important reminders according to the patient’s treatment plan (eg, appointments, postoperative reminders). The app also includes various workbooks that will be made available to participants based on their treatment schedule. These workbooks were created by our interdisciplinary research team and include the following topics: preparing for surgery, postsurgery recovery, genetic testing, radiation, chemotherapy, endocrine therapy and survivorship (available on contacting the corresponding author). The app will administer automatic reminders to patients in the intervention group to complete workbooks and surveys. The surveys are detailed in the Outcomes section. One of these surveys is in the postoperative period. The app’s automatic reminders also include links to REDCap for PROM questionnaires and other outcome measures.

    Throughout the study period, the CRA and CRC will check the app dashboard daily for any messages and reply to these accordingly. This may include calling or text messaging the patient within the app, assisting with finding information or resources within the app or directing the patient to contact their care team for clinical concerns. The CRA and CRC are both research employees and have completed training mandated by our institution regarding patient safety, confidentiality and indications for triaging patients to their clinical team. The CRA will monitor the app Monday to Friday from 09:00 to 16:00, and patients can expect a reply within 24 hours. It will be made clear to patients in the intervention group that they can still access the standard methods of communication at any time, and that they should go to the emergency department for urgent concerns.

    Our institution has established the Care and Connect Programme, which pairs patients undergoing cancer therapy with e-coaches, who provide one-on-one emotional and social support (uhn.ca). All volunteer e-coaches are screened and undergo a 6-month training process through this programme at our hospital network, and may be healthcare professionals or former patients. All patients in the intervention group will have the option to connect with an e-coach on a one-on-one basis for 6 months. E-coaches supporting patients have received additional training from our clinical teams to provide support through the app. The frequency of contact between the e-coach and participant will be jointly determined. E-coaches have access to information about the participants to whom they are providing coaching, which includes the patients’ profile and their to-do list of appointments and workbooks.

    Item 5: who provided

    The app’s virtual library, workbooks and PROMs were developed and selected with input from all disciplines involved in breast cancer care at our institution, including surgical oncology (DM, EK, AO, RF, AE, WL, MR, TDC), radiation oncology (CAK), medical oncology (EA), prehabilitation oncology (DSM), genetics (RK, JM, LP, ET), cancer education (JP, FW), breast reconstruction (TZ, SH) and psychosocial oncology (ML, GR). Our team also included three patient partners who provided input on app features and design (AI, SJ, DS). The CRA (MK) and CRC (ER) will be involved in supporting patients who are using the app, as outlined under item 4. The number of e-coaches who will support patients in this study is not predictable, as this will depend on the number of patients who are interested in connecting with an e-coach, and the number of patients each e-coach is willing and able to support. The Care and Connect Programme ensures that volunteer e-coaches are available and appropriately trained to provide compassionate and inclusive support for interested patients at our institution (uhn.ca). The Care and Connect Programme is available for all patients at our institution (both intervention and control groups); patients in the intervention group (the app users) will have the ability to access and converse with their e-coach on the app (calling or text message).

    Item 6: modes of delivery

    The app will be available to all patients in the intervention group (n=100). The app requires an internet connection. Patients using the app will initiate contact with the CRA, CRC and e-coach as needed. The app will administer reminders for completing PROMs and workbooks.

    Item 7: location of the intervention

    The app was developed for use by patients at a tertiary cancer centre in Ontario, Canada, and in this study, the app will only be available to patients at our centre. The app requires a CRA and/or CRC to monitor for any messages from patients using the app. The app also requires patients to have an internet connection to access the app’s resources, surveys and communication functions.

    Item 8: frequency and time period of intervention delivery

    The intervention group will receive access to the app and create an account on the app after consenting to the study; the consent process is detailed in the Ethics and dissemination section. On receiving access to the app, the app can be used as frequently as app users (intervention group) desire until the end of the study period.

    Item 9: tailoring

    The app reminds users to complete PROMs and workbooks according to their treatment plan and schedule. For example, if a patient is receiving endocrine therapy, they will be prompted by the app to complete a survey specific to their experience with endocrine therapy. The surveys and their indications are detailed in the Outcomes section. We tailor the administration of PROMs and workbooks to app users to prevent patients from becoming overwhelmed and ensure that patients engage with app activities that are relevant to their management plan. Each patient’s account on the app is automatically set up according to their treatment plan; this is done when patients first log in to their account on the app and are prompted to answer questions about the treatment they will receive. Patients are asked whether they received genetic testing and/or endocrine therapy. This information is used by the app to ensure that patients are prompted to answer surveys and workbooks that are relevant to them.

    Item 10: modifications

    During the course of the study, we do not foresee that modifications to the app will be made. App users can reach out to their e-coach, CRC or CRA in the app if they encounter technical difficulties while using the app or to provide feedback. At the end of the study, patients can also provide formal feedback regarding the app via the Breast Cancer Treatment Application Review Survey (detailed in the Outcomes section). Feedback regarding the app will be instrumental in informing future modifications to the app after the completion of this trial. We also plan to conduct a future substudy to inform any potential app modifications; this is detailed in the Outcomes section.

    Items 11 and 12: planned and actual intervention fidelity

    We will assess adherence to using the app for patients in the intervention group by noting if patients complete their surveys and workbooks. App reminders, as detailed under items 3 and 4, will be administered to support intervention fidelity. In the event that patients in the intervention group exhibit poor adherence to using the app, we will discuss this and potential reasons in our future paper detailing the results of this trial.

    Patients in the control group will receive standard care only and use the Fitbit. At our centre, standard care includes in-person outpatient consultation and appropriate follow-up, either in-person or virtual, with disciplines involved in breast cancer treatment, as indicated (breast surgery, plastic surgery, medical oncology, radiation oncology). Patients in the control group also have access to the Care and Connect Programme at our centre. However, patients in the control group will not have the option to connect or communicate with their e-coach via the app and can only do so via other means (email, phone call, in-person). Patients in the control group will receive reminders to complete questionnaires via email.

    Participants can discontinue their involvement in the study at any time if requested. If a participant in the intervention group wishes to discontinue their involvement in the study, their app account will be deactivated. Information collected prior to a participant’s discontinuation will be used in data analysis, and no new information will be collected without their permission.

    Primary outcome measure

    Our primary objective is to compare changes in patient activation over 1 year among newly diagnosed patients with breast cancer between those using the app and Fitbit, and those receiving standard care and Fitbit only.

    Secondary outcome measures

    Our first secondary objective is to compare additional PROs between patients using the app and Fitbit, and those receiving standard care and Fitbit only.

    Our second secondary objective is to describe health service outcomes among app and Fitbit users in comparison to those receiving standard care and Fitbit.

    Our third secondary objective is to explore experiences of patients and healthcare professionals with using the app.

    Other measurements

    To better understand all participants, patient and disease-specific information will be collected at baseline and multiple time points throughout the study.

    Given that the app is a tailored eHealth platform that aims to provide individualised support and education specific to each patient’s needs, patients in the intervention group will also complete the following surveys at baseline. These surveys will ensure that the app administers PROMs according to each patient’s treatment schedule, and inform e-coaches as they provide individualised support to patients.

    The intervention group will have access to the app for 13 months. Access will commence within 1 week of randomisation, which occurs after study entry at diagnosis. All participants will be sent survey REDCap links via email, and participants in the intervention group will additionally receive automatic reminders through the app to complete these questionnaires, which include the REDCap link to the survey (figure 1). Completion of all surveys is estimated to take 30 min at each time point.

    Figure 1

    Timeline of study. Fitbit variables and app user activities are collected continuously throughout the study duration, and health service outcomes are collected at the end of the study. CEQ, Clinical Evaluation Questionnaire; DASI, Duke Activity Status Index; DT, Distress Thermometer; EORTC, European Organisation for Research and Treatment of Cancer; FACT-ES, Functional Assessment of Cancer Therapy-Endocrine Symptoms; GAD, General Anxiety Disorder Screener; heiQ, Health Information Questionnaire; IES, Impact of Events Scale; INFO-25, Information Module; MICRA, Multidimensional Impact of Cancer Risk Assessment; OHA, Other Health App Questionnaire; PAM, Patient Activation Measure; QLQ-BR23, Quality of Life Questionnaires—Breast- 23; QLQ-C30, Quality of Life Questionnaires—Core-30; SUS, System Usability Scale.

    The primary outcome is the between-group difference in the change from baseline to 12 months of the PAM-13 score. The sample size calculation was based on a clinically relevant difference of 4 points of PAM-13 change and an SD of 10.0.56 We opted to use the change in PAM-13 from baseline to 12 months, rather than the raw scores in the PAM-13, to account for the within-sample variation and provide a better understanding of the study endpoint. Based on the power calculation, 156 patients are needed to have 80% power to identify a significant difference between the two arms, with a two-sided significance level α=0.05. We have assumed a 10% participant attrition rate based on previous eHealth application studies57 in our sample size and power calculations. We have also assumed an additional 10% of potential patient drop-off. Therefore, if we account for a total attrition rate of 20%, the total required sample size is 196 (98 patients in each arm). We have rounded up our sample size to 200 (100 patients in each arm).

    The planned recruitment rate for this trial is based on patient acceptance and adherence from other sites using a similar application clinically58 59 and the number of potentially eligible subjects at our cancer centre. We estimate there will be 96 eligible patients per month, based on breast centre volumes. These numbers have remained stable throughout the COVID-19 pandemic. Thus, we expect to recruit our sample size of 200 participants by our proposed recruitment completion date of 22 April 2025. Recruitment began on 22 June 2023. The number of participants accrued thus far is 76.

    Participants will be randomly assigned to either the control or intervention group with a 1:1 allocation as per a computer-generated randomisation schedule using simple randomisation. Participants will be randomised using REDCap, which is an online central randomisation service. The study team is blinded to this allocation process.

    Given that patients and their practitioners will know whether they have access to the app, it is not possible to blind participants to their allocation to the intervention or control group. It is also not possible to blind the CRA or CRC to the allocation of participants, as the CRA or CRC will need to communicate with patients in the intervention group via the app. However, data analysts will not be involved in patient care and will be unaware of the allocation sequence and group assignment throughout the study.

    Online supplemental file 1 displays the reliability of each assessment tool used to collect our outcome measures. Each participant will be given a Fitbit activity tracker to wear during the study period. All participants will be asked to download the Fitbit application on their device. For the intervention group, the app will automatically pull the variables from the Fitbit app and display them on the patient dashboard for easy viewing. The control group will be able to view their data in the Fitbit app throughout the study.

    For health service outcomes, we will collaborate with the Decision Support Team at our hospital to request data for the patients included in our study from the following sources:

    • TIS: this is a web-based system that enables Ontario hospitals to capture wait time information related to surgery, diagnostic imaging and alternate level of care.

    • NACRS: this database includes ambulatory clinical activity.

    • DAD: this database is used to capture acute clinical activity and data will be requested from the Decision Support Team.

    The survey responses from the control and intervention groups will be collected and securely stored using REDCap. Participant profile data on the app is securely stored on a Canadian-hosted IBM data cloud and only those who are part of the patient’s care team and members of the study team will have access to this data. Chart review data will be entered into a REDCap database where each patient will be identified with a unique participant ID. A separate REDCap consent database will be kept as a linking log that matches the participant ID to the patient. The study files will be stored securely in REDCap and SharePoint software, which are both approved by our hospital network. All records and documents pertaining to the study will be retained by the study trial site for 15 years from the completion of the study.

    Table 1 outlines the analyses that will be conducted for outcome measures collected from all patients; the intervention group will be compared with the control group for all analyses. Table 2 outlines the analyses that will be conducted for outcome measures collected from the intervention group only. SAS and SPSS will be used to conduct analyses. For all tests, we will use two-sided p values with an alpha ≤0.05 level of significance. The statistician (YZ) at our centre is blinded to study groups, and will conduct all analyses.

    Table 1

    Outcome measures and methods of analysis for comparing between intervention and control groups

    Table 2

    Outcome measures collected from the intervention group only and methods of analysis

    Descriptive statistics will be used to summarise MICRA, postoperative survey, FACT-ES, SUS, DASI and Breast Cancer Treatment Application Review Survey scores, all baseline measures, and Self-Identification Survey and chart review results. Linear regression will be performed for Fitbit variables and all health service outcomes. Demographic and clinical characteristics from the Self-Identification Survey and chart review will be compared using Kruskal-Wallis tests for continuous variables and Fisher’s exact tests for categorical variables.

    Patient partners were involved in the design, reporting and dissemination plan of this research, including the development and publication of this protocol.

    This protocol has been reviewed and approved by the sponsor and applicable institutional review boards (ID#20-6232). Any protocol amendments will be approved by the ethics committee prior to implementation and uploaded to the trial registry.

    Eligibility will be assessed by the CRA using the Study Screening Form (online supplemental appendix 6). There will also be a poster (online supplemental appendix 7) on the wall in the clinic that directs patients to contact the study team directly. Eligible participants will be asked if they are interested in meeting with the CRA to learn the details of the study. This conversation will occur after the patient’s appointment, during which they consented to receive surgical treatment for their breast cancer. Interested participants will be introduced to the CRA for a brief overview of the study or directed to scan a QR code to give consent to contact (online supplemental appendix 8). The CRA will give them a copy of the consent form (online supplemental appendix 1) to review and will facilitate a meeting either virtually or in person to answer any questions about the study as soon as the participant is available during a mutually agreeable time to meet. This could happen during the clinic visit if time permits. On receiving verbal confirmation of the patient’s willingness to participate in the study, the CRA will register the patient in the REDCap study database using their email address. A link to the online consent document will be automatically emailed to the patient.

    Results will be shared through peer-reviewed publications and presentations at conferences. The app was designed to integrate with our hospital network’s health information system and has been customised with representation from all departments in the breast clinic. We will continue to work with the digital platforms team at our hospital network who will lead the implementation of the app. Our clinical trial team, including the CRA and CRC, will continue to be involved with implementing our app into standard care practices at our institution. Future plans to integrate the app at other cancer care centres will involve training healthcare staff at these centres to undertake the roles of the CRA and CRC (ie, responding to messages from patients within the app).

    This study will provide evidence for using the app to support patients with breast cancer throughout all aspects of their treatment journey. eHealth interventions such as the Breast Cancer Treatment Application allow patients to access information and resources specific to their care plan, while also providing convenient and continuous access to care services. We anticipate that this trial will demonstrate the potential that eHealth solutions have for effectively supporting patients with breast cancer throughout their continuum of care, by improving patient activation through patient-specific education, and supporting patient–provider interactions via remote care delivery and collection of PROMs.

    Through collaboration with our hospital network, we are well-positioned to integrate the app, adapted as appropriate with the findings from our study, into standard care at our institution. The app is customised to follow a breast cancer treatment plan with the option of further changes or for certain features to be disabled. Based on the transferability of this type of innovative approach to remote patient care, we anticipate the capacity to extend the use of the app to other sites across Canada in the future.

    Not applicable.

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